Privacy Policy
This privacy policy sets out how Addition International Limited uses and protects any information that you give Addition International Limited when you use this website.
In this Privacy Policy the terms, 'we' or 'us' is Addition International Limited.
Your privacy is important to us and we are committed to keeping your information secure and managing it in accordance with our legal responsibilities under applicable data protection laws.
Please read this Privacy Statement carefully as it contains important information to help you understand how and why we process any personal information that you give to us.
What Information we collect
We process personal information which you give us:
- As a customer to provide you with the services you have requested
- Through our contact form on our website or where you subscribe to any other news feeds, blogs or special offers which may be included on the website
- Whilst servicing your account in writing or over the phone
- If you request information or assistance from us
What personal information we process
This may include your name, address details, email address, job title, telephone numbers (mobile and landline).
How we use your Information
We use your information to provide and service your request.
We will process your information where we have a legitimate interest to do so, where you provide your consent, where we are permitted by law or to comply with applicable law and regulation.
PURPOSE |
LEGAL BASIS |
Providing a service and internal processing |
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To assess your needs and provide you with suitable products and services |
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To service and administer your request |
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To verify the identity of our customers |
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To confirm, update and improve our customer records |
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To provide you with any information on the services that have requested |
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Relationship Management |
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To manage and develop our relationship with you and inform you of products and services which may be of interest to you |
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Training and development |
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For training purposes and to improve our service to you |
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Complying with Legal Obligations |
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If we are obliged to disclose information by reason of any law, regulation or court order |
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Other |
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To transfer information to any entity which may acquire rights in us |
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For any other purpose to which you agree |
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How we retain your personal information
We will retain your personal information in accordance with applicable laws. We will take reasonable steps to destroy or anonymise personal information we no longer need for the purposes we have set our above.
Our retention periods are:
Type of personal Information |
Retention Period |
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General personal data which include your normal personal data and personal identity data |
Up to 7* years after the end of our relationship with you |
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Special categories of personal data relating to your customers |
Up until you tell us that you no longer want us to retain the personal data or |
*dependant on contractual/legal requirements
Sharing your information
If you have instructed us to arrange your web hosting as part of any work we undertake then we purchase those services and register using the details you have provided to ensure that you have complete ownership of your website. On completion of our work and on receipt of payment in full account credentials can be handed over to you and updated to your preferred contact details for your own management. If we continue to manage your website hosting and domain name on your behalf then we will keep the relevant service providers updated with your details to ensure your retain ownership, whilst being managed by us.
Information Security
We invest appropriate resources to protect your personal information, from loss, misuse, unauthorised access, modification, or disclosure. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorised or unintended access that is beyond our control.
Updates
We will keep this Privacy Statement under review and make updates from time to time. Any minor changes to this Privacy Statement will be posted on this page and we will communicate any major changes to you.
Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. A cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
Addition International Limited uses traffic log cookies purely for analytical purposes, as described above, and essentially track which pages have been visited so we can improve our website. Cookies in no way give us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually alter your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of some websites.
Links
Where links are provided to other websites it should be noted that they are not and cannot be governed by our Privacy Statement. We cannot guarantee your privacy when you access other websites through any link provided on this website.
Your Rights
You have the right to request copies of your personal information within our custody and control and details of how we use that information. If you think any of the personal information, we hold about you is inaccurate, you may also request it is corrected or erased. You also have a right, in certain circumstances, to object to our processing of your personal information, to require us to stop processing your personal information and/or to withdraw your agreement to processing based on 'consent', but this does not apply where we have other legal justifications to continue processing your data or an overriding legitimate interest.
In relation to all of these rights, please write to us at the address below.
Complaints Process
If you have a complaint about how we have handled your personal information you may contact us using the details below and we will investigate your complaint. You also have the right to complain to the Information Commissioner’s Office (https://ico.org.uk), which regulates the processing of personal data.
Contact Us
You can contact us by writing to:
Addition International Limited
1 Camley Park Drive
Maidenhead
Berkshire
SL6 6QF
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 01628 770621
